A child saying their first sentence after a year of articulation therapy.An adult finally finding their voice after a stroke.ExperClinic captures those real-progress momentsinto the reviews that bring the next family in.
ExperClinic is a patient communication platform for speech-language pathology practices. After every session, patients (or their parents for pediatric speech therapy) get an SMS with two options: leave a Google review or send private feedback. The same platform sends 24 and 48 hour appointment reminders, runs a 90-day reactivation window, and supports SLP credential attribution.
Three jobs in a long-treatment-timeline specialty.
Speech therapy reviews are some of the most emotional in healthcare. A parent watching their child say their first sentence after a year of work writes a review that nothing else in marketing can match. ExperClinic sends a review request after every completed session with the 45-day per-patient cooldown that prevents over-asking. The patient (or parent) chooses to leave a Google review or send private feedback.
Speech therapy treatment can run months to years. Two reminders, 48 and 24 hours before each session, hold the cadence over long timelines. Default-on for speech-language pathology. Parents and adult patients can confirm or reschedule from the SMS thread.
Families pause speech therapy for school breaks, life events, or insurance changes. ExperClinic checks every day for patients past their 90-day window and sends a customizable SMS to bring them back when the pause was meant to be temporary.
Three problems specific to long-treatment, family-driven practices.
Unlike a single dental visit where the result is immediate, speech therapy progress accumulates slowly. Families do not feel the impulse to leave a review after the first session. The right time to ask is several months in, when progress is visible. Without a per-patient cooldown that lands at the right moment, the ask either spams the early sessions or never comes at all.
Pediatric speech therapy families almost universally pause over summer break. A meaningful share never returns in September because life moved on. Without automated reactivation in late August, you lose the family.
Speech therapy reviews skew emotional. Negative reviews are usually "we didn't see enough progress fast enough", which can be unfair given the realities of articulation development. The defense is volume: enough recent positive reviews from families who saw real progress that one impatient review does not move the average.
Five capabilities, all included on every plan.
Sent at the optimal time of day after every completed session. For pediatric speech therapy, addressed to the parent on file. For adult patients, addressed to the patient. The 45-day cooldown means weekly-session patients are asked at sensible intervals, not at every visit.
Two reminders per session. Default on for speech-language pathology. Each respects practice hours and patient opt-outs. Parents and adult patients can confirm or reschedule from the SMS thread.
Tuned to typical pause patterns (school breaks, summer, insurance resets). ExperClinic checks every day for patients past their 90-day window and sends a customizable SMS. Cadence is configurable per practice.
"Should we be doing the home practice every night?" "When does insurance reset?" "Can my partner come to observe?" Replies land in a threaded conversation in your dashboard. Any SLP or admin can respond.
Add associate SLPs and SLP assistants. The default credentials are "SLP" with "Reg. CASLPO" and "M.HSc" also supported. The review request SMS uses whichever credentials the SLP has on file. Reviews attribute correctly.
30 days free. 100 SMS included. Every feature, every plan.
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