About ExperClinic

Built to fix a problemhiding in plain sight.

Thousands of excellent healthcare practices have mediocre online reputations. Not because they deliver bad care, but because no one systematically asks their patients to share their experience.

The result is that patients choose providers based on incomplete information, and great practitioners lose out to competitors who simply have more reviews.

ExperClinic automates the entire patient follow-up process. After every appointment, the right message goes to the right patient at the right time. Reviews grow. Every patient chooses: public review or private feedback. No-shows drop. And the practice never has to think about it.

Based in Ontario, Canada. Built specifically for Canadian healthcare compliance. Serving dental, medical, and wellness practices across 91 specialties.

How we think about the product

Three commitments that shape every decision we make.

Automation first
Staff time is sacred
Every workflow runs without intervention after a one-time setup. The only manual step is entering a patient when they book or visit. Everything else happens on its own.
Patient choice
No review gating
Every patient can leave a public review or send private feedback. We never route patients based on expected sentiment. It is the right thing to do and it is what Google and the FTC require.
Canadian built
PIPEDA compliance by default
Our stack, our contracts, and our data handling are designed for healthcare compliance from the ground up.
FAQ

About the company

Who built ExperClinic?
ExperClinic was built by Mark Guirgis, a software engineer based in Ontario, Canada. The product is independently owned and self-funded, built specifically to solve the patient-follow-up problem for clinics and small healthcare groups rather than the wider SMB-communications market.
Is ExperClinic a Canadian company?
Yes. ExperClinic is built in Ontario, Canada. The platform is PIPEDA-compliant by default, considers Quebec Law 25, and implements CASL STOP-handling on every SMS sender. A signed BAA is available for U.S. practices that need HIPAA coverage.
What types of clinics use ExperClinic?
Independent and small-group clinics across 91 medical, dental, and wellness specialties: dental, family medicine, mental health, physiotherapy, optometry, dermatology, veterinary, naturopathy, and more. Each specialty ships with appropriate appointment durations, recall windows, and SMS tone, including a privacy-first variant for sensitive specialties.
How is ExperClinic different from other review platforms?
Three things. ExperClinic is medical-specific, with 91 specialty defaults and credential-correct messaging instead of a generic SMB chatbot. It does not gate reviews based on expected sentiment, ever. And it includes the full feature set on every plan, with tiers differing only in monthly SMS volume and number of locations, starting at $129 CAD/month.

See what ExperClinic can dofor your practice.

Start a 30-day free trial and watch the platform handle the entire patient follow-up process end to end.

Start my free trial
30 days free. No credit card required. Cancel anytime.
Plans from $129/month CAD after your trial.