ExperClinic is a patient review and communication platformfor dental practices.Automated review requests, six-month recall,and smart appointment reminders,all without staff workflow changes.
ExperClinic is a patient communication platform for dental clinics. After every visit, patients get an SMS with two options: leave a Google review or send private feedback. The same platform sends six-month recall reminders, 24 and 48 hour appointment reminders, and a customizable reactivation message to dormant patients. 91 specialty types, including 9 dental.
Three specific jobs that map to the way dental practices already work.
General dentistry defaults to a 180-day recall window. Six months after a patient's last visit, ExperClinic sends a customizable SMS to bring them back in for a cleaning. Runs every day, without your front desk having to remember.
When an appointment is marked complete, a review request goes out the same evening (or the following day, depending on the time). Every patient sees the same two options in the same SMS: leave a public Google review, or send private feedback the practice owner sees directly. The patient chooses. ExperClinic never routes by expected sentiment.
Two automated reminders per appointment: 48 hours before and 24 hours before. Both default on for general dentistry, both honor STOP keywords, both count against the same SMS quota as everything else. No surprise overages.
Three problems dental practice owners face every week.
Google's local pack ranks practices partly by review count and recency. A great dentist with 27 reviews gets buried under a mediocre one with 280. Asking patients manually never produces enough volume.
By the time a patient is two months overdue, they have probably forgotten they were due. Front desks are too busy with the schedule in front of them to chase patients who aren't.
The most consistent feedback we hear: "We know we should ask. We don't have time." A platform that does it automatically, every time, is the only way the volume actually grows.
Five capabilities, all included on every plan.
Sent at the optimal time of day in your local timezone. Personalized with the patient's first name and their dentist's name. No staff trigger needed.
Two SMS reminders per appointment. Default on for general dentistry. Each respects practice hours and patient opt-outs.
Every day, ExperClinic finds patients past their recall window and sends them a customizable message. The window is configurable per practice and defaults to six months for general dentistry.
Patient replies land in a threaded conversation in your dashboard. Any staff member can pick up where another left off. Full history saved.
Add associates, hygienists, and specialists. Each gets their own credential format. Reviews and feedback are attributed to the right practitioner.
30 days free. 100 SMS included. Every feature, every plan.
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