Periodontic patients arrive worried about a diagnosisthey did not expect from their general dentist.ExperClinic handles the 90-day maintenance recall,the anxiety-aware reminders, and the post-treatmentreviews that bring the next referred patient in.
ExperClinic is a patient communication platform for periodontic practices. After every visit, patients get an SMS with two options: leave a Google review or send private feedback. The same platform sends 24 and 48 hour appointment reminders, runs a 90-day maintenance recall window, and supports multi-periodontist credential attribution.
Three jobs across diagnosis, treatment, and lifelong maintenance.
Periodontic patients arrive nervous about deep cleaning, gum surgery, or implant placement, and leave saying it was nothing like they feared. ExperClinic sends a review request after every completed appointment, addressed to the patient, with two equally-presented options: Google review or private feedback. The patient chooses.
Two reminders, 48 and 24 hours before each appointment, give patients enough time to ask questions and arrange transportation. Default-on for periodontics. Patients can confirm or reschedule from the SMS thread.
Periodontics defaults to a 90-day recall window because periodontal maintenance is typically every three months. ExperClinic checks every day for patients past their 90-day window and sends a customizable SMS to bring them back, before the gap turns into a maintenance lapse.
Three problems specific to a maintenance-driven specialty.
A patient who skips one periodontal maintenance visit often does not reschedule. By the time they realize, six months have passed and the inflammation is back. The recall depends on the front desk remembering, which is the kind of work that quietly stops happening when the schedule fills up.
Periodontic reviews are unusually focused on pain management and gentleness. One review titled "extremely painful" can shift an entire practice's perception. The defense is volume: enough recent positive reviews about gentle technique that one outlier does not move the average.
GP dentists who refer to periodontists check Google reviews before they refer the next patient. A consistent stream of recent reviews protects your referral funnel, both with patients and with referring offices.
Five capabilities, all included on every plan.
Sent at the optimal time of day in your local timezone after every completed appointment. Personalized with the patient's first name and their periodontist's name. Two equally-presented options: Google review or private feedback. The patient chooses.
Two reminders per appointment. Default on for periodontics. Each respects practice hours and patient opt-outs. Patients can confirm or reschedule from the SMS thread.
Tuned to periodontal maintenance cadence. ExperClinic checks every day for patients past their 90-day window and sends a customizable SMS. The window is configurable per practice; some clinics shorten to 60 days for severe cases and lengthen to 180 for stable patients.
"Is the soreness normal?" "Can I floss yet?" "When can I eat normally?" Patients reply with the questions every periodontic patient asks. Replies land in a threaded conversation in your dashboard.
Add associates and dental hygienists. Each gets their own credential format (Dr. / DDS or Dr. / DMD, optionally with MSc for graduate-level training; RDH for hygienists). Reviews and feedback are attributed to the right practitioner.
30 days free. 100 SMS included. Every feature, every plan.
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