Osteopathy patients want a practitioner who treats the cause,not just the symptoms.ExperClinic handles the recurring-visit reminders,the 90-day reactivation, and the reviews from patientswho finally felt heard about the whole picture.
ExperClinic is a patient communication platform for osteopathic practices. After every session, patients get an SMS with two options: leave a Google review or send private feedback. The same platform sends 24 and 48 hour appointment reminders, runs a 90-day reactivation window, and supports DOMP, M.OMSc, and DO credential attribution.
Three jobs in a holistic, recurring-visit specialty.
Osteopathy attracts patients who care as much about the philosophy as the result. Their reviews are nuanced: "treated the cause, not just symptoms", "actually listened to the whole picture". ExperClinic sends a review request after every completed session with the 45-day per-patient cooldown that prevents over-asking.
Osteopathic treatment plans are typically weekly to bi-weekly for several sessions, then maintenance. Two reminders, 48 and 24 hours before each session, hold the cadence. Default-on for osteopathy. Patients can confirm or reschedule from the SMS thread.
Osteopathy patients on maintenance plans drift between visits. ExperClinic checks every day for patients past their 90-day window and sends a customizable SMS to bring them back when the gap was meant to be temporary.
Three problems specific to a holistic-health practice.
Patients new to osteopathy almost always come in because someone they trust recommended it. But before booking, they check Google reviews. A practitioner with 200 recent positive reviews wins where the recommendation gets them in the door and the reviews close the booking.
Patients in active treatment come in weekly. Once they shift to maintenance, the visits slow to monthly, then quarterly, then they vanish. Without automated reactivation, the practice loses long-term relationships that should have been maintained.
Osteopathy is partially covered or not covered by many insurance plans. A patient who hits a cap or has a coverage change drops mid-treatment. Without reactivation, they may not come back when their next year of coverage opens.
Five capabilities, all included on every plan.
Sent at the optimal time of day after every completed session. Personalized with the patient's first name and their osteopath's name. Two equally-presented options: Google review or private feedback. The patient chooses. The 45-day cooldown means weekly-session patients are not over-asked.
Two reminders per session. Default on for osteopathy. Each respects practice hours and patient opt-outs. Patients can confirm or reschedule from the SMS thread.
Tuned to typical maintenance-pause patterns. ExperClinic checks every day for patients past their 90-day window and sends a customizable SMS. Cadence is configurable per practice.
"Should I move differently this week?" "Is the soreness normal?" "Can I bring my partner to the consult?" Replies land in a threaded conversation in your dashboard. Any practitioner or admin can respond.
Osteopathy supports multiple credential pathways: DOMP for Canadian-trained osteopathic manual practitioners, M.OMSc for graduates of accredited Canadian programs, and DO for U.S.-trained osteopathic physicians. The review request SMS uses whichever credentials the practitioner has on file.
30 days free. 100 SMS included. Every feature, every plan.
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