ExperClinic is a patient communication platformfor orthopedics, sports medicine, podiatry, and pain management.Post-surgical follow-up reminders, recovery-focused reviews,and privacy-first SMS for pain management patients.
ExperClinic is a patient communication platform for orthopedics, sports medicine, podiatry, and pain management. After every visit, patients get an SMS with two options: leave a Google review or send private feedback. The pain management variant uses the discreet template that omits any clinical context, so locked-screen previews stay private.
Three jobs that match how orthopedic care actually works.
Post-op visits are critical for recovery, and a no-show can delay healing or hide a complication. ExperClinic sends a 48-hour and 24-hour reminder before every scheduled follow-up. Both default-on for orthopedics, sports medicine, and podiatry.
Sports medicine and orthopedic patients are some of the best reviewers a practice can have. They write detailed accounts of their recovery, which builds enormous credibility for new patients researching the practice. Automatic post-visit review requests capture those moments.
Pain management is flagged as a sensitive specialty in ExperClinic's taxonomy. Pain management visits use a discreet SMS template that omits the doctor's name and any clinical reference. Reviews still go out, but the wording protects patient privacy on locked phone screens.
Three problems that span surgical, sports medicine, and pain management workflows.
If a post-surgical patient does not show for their 6-week check, a complication can go undetected. The next available appointment may be weeks out. The recovery timeline slips and the patient leaves frustrated.
Active patients describing their return to running, lifting, or competition produce reviews that drive new patient acquisition. But they only write them if you ask. Capturing those reviews requires a timely ask after every completed visit.
A patient managing chronic pain does not want a partner, family member, or coworker to see "pain management appointment" on their lock screen. The SMS itself has to be discreet, even when the practice next door uses standard SMS for orthopedic surgery.
Five capabilities, all included on every plan.
Both default on for orthopedics, sports medicine, and podiatry. Especially important for post-surgical follow-up.
Sent after every completed visit. Captures detailed sports medicine reviews and recovery testimonials before the moment passes.
Pain management auto-applies the discreet template: no doctor name, no clinical reference. Other practices on the page (orthopedics, sports medicine, podiatry) use the standard template.
Each orthopedist, sports medicine doctor, or podiatrist gets their own credentials (MD, FRCSC, DPM). Reviews and feedback attribute correctly.
Patient questions about recovery, rescheduling, or post-op concerns land in your dashboard. Cross-staff continuity preserved.
30 days free. 100 SMS included. Every feature, every plan.
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