ExperClinic is a patient communication platformfor optometry, ophthalmology, and low-vision therapy.Automated annual exam reminders,post-visit review requests, and two-way SMSthat helps independent practices compete with retail chains.
ExperClinic is a patient communication platform for optometry, ophthalmology, and low-vision therapy. After every visit, patients get an SMS with two options: leave a Google review or send private feedback. The same platform handles annual recall for eye exams, contact lens followups, and 24 and 48 hour appointment reminders.
Three jobs that match how vision care actually runs.
Optometry and ophthalmology both ship with a 365-day recall window. One year after a patient's last exam, ExperClinic sends a customizable SMS inviting them back. The window is configurable for shorter contact-lens follow-ups.
When an exam visit is marked complete, a personalized review request goes out at the optimal time of day in your timezone. Every patient receives the same SMS with the same two options: leave a public Google review, or send private feedback. The patient chooses. ExperClinic never routes by expected sentiment.
48-hour and 24-hour reminders ship default-on for both optometry and ophthalmology. Each reminder respects practice hours and patient opt-outs. No-show reduction is the published industry benchmark for SMS reminders.
Three problems that retail optical chains do not have to deal with.
Most patients book an eye exam once and then think about it again only when their prescription runs out or their kids need new glasses. Manual recall lists are too tedious to maintain at most independent practices.
LensCrafters, Specsavers, and Costco Optical have hundreds of Google reviews each, accumulated over years of high patient volume. An independent practice with a better optometrist but 30 reviews loses the click before the patient even reads the names.
Unlike a dentist or a med spa, where the experience feels memorable, an annual eye exam often blends into the year. Patients leave happy and never think to share. Asking them at the right moment is the only way reviews actually come in.
Five capabilities, all included on every plan.
Default-on for optometry and ophthalmology. Configurable per practice for shorter contact-lens follow-up windows.
Sent after every completed exam at the optimal time. Closes the review-volume gap with retail chains over time, without your front desk doing a thing.
Two SMS reminders per scheduled appointment. Both default on for vision care. Each respects practice hours.
Optometry ships with OD credentials, ophthalmology with MD / FRCSC. Each practitioner gets their own credential format, with reviews and feedback attributed correctly.
Patient questions about contact-lens orders, glasses pickup, or rescheduling land in your dashboard. Cross-staff continuity preserved.
30 days free. 100 SMS included. Every feature, every plan.
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