ExperClinic is a patient communication platformfor massage therapy, acupuncture, and reiki.30-day reactivation, post-visit review requests,and two-way SMS for solo practitioners and clinics.
ExperClinic is a patient communication platform for massage therapy, acupuncture, and reiki. After every visit, clients get an SMS with two options: leave a Google review or send private feedback. The same platform handles appointment reminders and a 30-day reactivation message that brings clients back without staff time.
Three jobs that match how independent practitioners actually work.
Massage therapy ships with a 30-day reactivation window. Acupuncture defaults to 30 days as well. One month after a client's last visit, ExperClinic sends a customizable SMS to bring them back. The cadence keeps loyal clients on your books without you having to think about it.
Reviews are the growth lever for independent RMTs and acupuncturists. After every completed session, a personalized review request goes out at the optimal evening hour. Every client sees the same two options in the same SMS: leave a public Google review, or send private feedback. The client chooses. ExperClinic never routes by expected sentiment.
Clients reply directly to your reactivation SMS to book their next session. The reply lands in your dashboard inbox. Solo practitioners handle bookings without phone tag; multi-therapist clinics let any staff member pick up the conversation.
Three problems that come with running a high-touch, recurring-care practice.
A great RMT-client relationship can quietly fade because both sides assume the other will book the next session. Three months later, the client realizes their back hurts again and ends up in someone else's chair.
Most independent RMTs and acupuncturists run their own books, returns, scheduling, and clinical work. Manual recall messages are the first thing to fall off the to-do list. Automatic SMS recall keeps the practice growing without taking time away from clients.
Without a clinic-brand to lean on, an independent practitioner is found through "RMT near me" or "acupuncture near me" searches. Review count and recency dominate that search. Volume only compounds when reviews are asked for after every session.
Five capabilities, all included on every plan.
Default for massage therapy and acupuncture. Configurable per practice for tighter or looser windows depending on your client cadence.
Sent after every completed session. The growth lever for independent practitioners who do not have a clinic-brand to lean on.
Two SMS reminders per scheduled session. Both default on for massage therapy and acupuncture. No-show reduction matters most for solo practitioners.
Massage ships with RMT, acupuncture with R.Ac. Reiki uses "Reiki Master". The platform never hardcodes "Dr." for non-medical practitioners.
Client replies (booking, rescheduling, questions) land in your dashboard. One inbox for every conversation, threaded by client.
30 days free. 100 SMS included. Every feature, every plan.
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