Endodontic patients arrive convinced they are about to havethe worst experience of their life. They leave saying it wasn't.ExperClinic captures that post-op reliefinto the review that books your next anxious patient.
ExperClinic is a patient communication platform for endodontic practices. After every appointment, patients get an SMS with two options: leave a Google review or send private feedback. The same platform sends 24 and 48 hour pre-treatment reminders, runs a 365-day reactivation window, and supports multi-endodontist credential attribution.
Three jobs in an anxiety-driven, referral-heavy specialty.
Endodontic reviews almost always include the line "I was terrified, but..." That second half is what books the next patient. ExperClinic sends a review request after every completed treatment so the practices that are actually gentle get the visibility their work deserves. Every patient sees the same two options: leave a Google review or send private feedback. The patient chooses.
A patient driving in for a root canal at 9am has been awake half the night. Two reminders, 48 and 24 hours out, cover what to expect, transportation, and post-op care. Reduces day-of cancellations from anxiety and reduces no-shows on the visits that drive your practice revenue.
A small percentage of cases need retreatment or apicoectomy. Patients who had a positive first experience are far more likely to return rather than seek a second opinion elsewhere. ExperClinic checks every day for patients past their 365-day window and sends a customizable SMS to bring them back.
Three problems specific to a fear-based specialty.
Endodontic reviews are unusually focused on pain. One review titled "extremely painful, terrible experience" can shift an entire practice's perception, even if the next twenty are glowing. The defense is volume: enough recent positive reviews that one outlier does not move the average.
GP dentists check Google reviews before they refer to an endodontist. A wall of recent positive reviews protects your referral funnel. A bare profile, even of a great endodontist, raises a question mark for the referring office.
The hour after a root canal is the patient checking out, scheduling a follow-up, and getting prescriptions. Front desks do not have the bandwidth to also ask for a review. Without automation, the volume just does not grow.
Five capabilities, all included on every plan.
Sent at the optimal time of day in your local timezone after every completed treatment. Personalized with the patient's first name and their endodontist's name. The patient gets two equally-presented options: leave a Google review or send private feedback. The patient chooses.
Two reminders per appointment with enough lead time to handle pre-treatment questions, transportation arrangements, and last-minute reschedules. Default-on for endodontics. Each respects practice hours and patient opt-outs.
Tuned to retreatment, apicoectomy follow-up, and post-treatment check-ins. The window is configurable per practice. Some practices shorten to 180 days for high-touch cases and lengthen to 365 for routine ones.
"Is the soreness normal?" "When can I go back to coffee?" "Do I need to come back?" Patients reply with the questions every endodontic patient asks. Replies land in a threaded conversation in your dashboard. Any staff member can pick up where another left off.
Add associates and dental anaesthetists. Each gets their own credential format (Dr. / DDS or Dr. / DMD, optionally with MSc for graduate-level training). Reviews and feedback are attributed to the right practitioner.
30 days free. 100 SMS included. Every feature, every plan.
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