Allergy shots every week. Testing in spring and fall.Patients on five-year immunotherapy protocols.ExperClinic handles the recurring-visit cadence,the seasonal volume spikes, and the reviews thatturn long-term patients into your best marketing.
ExperClinic is a patient communication platform for allergy and immunology practices. After every visit, patients get an SMS with two options: leave a Google review or send private feedback. The same platform sends 48 hour appointment reminders that handle weekly allergy-shot schedules, runs a 365-day reactivation window, and supports multi-allergist credential attribution.
Three jobs across testing, injection schedules, and long-term care.
Immunotherapy patients show up weekly for years. Two reminders, 48 and 24 hours before each injection, keep the schedule on track. Default-on for allergy and immunology. Patients can confirm or reschedule from the SMS thread without calling the front desk.
A patient who has been on allergy shots for 18 months and finally has their pet dander under control is your single best reviewer. ExperClinic's 45-day per-patient cooldown means weekly-injection patients are not asked at every visit; they are asked once and not again for 45 days, which is the right cadence to actually get a response.
Allergy patients on stable protocols still need annual check-ins. Patients who tested once and never came back may want testing again as their environment changes. ExperClinic checks every day for patients past their 365-day window and sends a customizable SMS to bring them back.
Three problems specific to recurring-visit specialties.
A platform without a per-patient cooldown asks for a review at every visit. For an allergy practice with weekly immunotherapy patients, that means 50 review requests per patient per year, all going to the same person. Patients tune out and front desks complain.
Pollen seasons drive testing surges. Volume can double in March and October compared to baseline. Manual review-asking becomes impossible at peak; automation is the only way to capture the surge into review volume.
A patient who is doing fine on allergy shots quietly fades from front-of-mind. They are also the most review-likely patient in your practice. Without automated outreach, the practice never asks them; without the ask, the review never happens.
Five capabilities, all included on every plan.
A 45-day cooldown means weekly-injection patients are asked once, not at every visit. Across a year on immunotherapy, a patient might get 3 to 5 review requests at sensible intervals, not 52 spammy ones.
Two reminders per appointment. Default on for allergy. Each respects practice hours and patient opt-outs. Patients can confirm or reschedule from the SMS thread, which matters for weekly schedules where small changes compound.
Annual recall for stable protocol patients and once-tested-never-returned patients. ExperClinic checks every day for patients past their 365-day window and sends a customizable SMS. Cadence is configurable per practice.
"Can I take my Reactine before the test?" "Did the swelling from last week mean anything?" "Should I bring the EpiPen?" Replies land in a threaded conversation in your dashboard. Any staff member can pick up where another left off.
Add associates and allergy techs. Each gets their own credentials (Dr. / MD / FRCPC for allergists; RN for techs administering injections). Reviews and feedback are attributed to the right practitioner.
30 days free. 100 SMS included. Every feature, every plan.
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